S07E01
Thursday 12 August 2021
BBC One
21:00
Narrator: Christopher Eccleston
Series Director: Andrew Dedman
Series Editor Peter Wallis-Taylor
Series Producer: Becky Houlihan
Series Producer: Billie Hussein
Executive Producer: Simon Ford
Cameras focus on a new cast of characters drawn from the staff of North West England Ambulance Service, as they care for the 1.4 million people of Merseyside.
The whole of the country is in lockdown as crews across Merseyside book on for the day shift.
In the Regional Operational Coordinating Centre, plans are well underway to tackle the immediate threat to life being posed by Storm Christoph, which is about to rage through the North West of England.
The storm adds yet more pressure to a service already battling the peak of the CoronaVirus Pandemic.
Crewmates Emily and Jo are first of the morning shift to be dispatched to a patient who is not breathing and is feared dead.
This is the call Jo dreads, as she has only recently lost her mother.
She fears it will have a profound emotional impact on her, even though she is saved from attending the scene.
With little time to recover Jo and Emily are dispatched to reports of a road traffic collision caused by the storm.
Paramedic Chris is also sent to manage the scene.
Once on scene, the patient is found to have had a lucky escape, but must still be taken to a nearby medical facility - which leaves Chris reflecting once again on how his fellow scousers have faced the pandemic.
Across Liverpool, ambulance crew Sarah and Mark are dispatched to their second patient of the day - a woman who is struggling to breathe.
The patient is initially reluctant to attend a local medical facility but after some gentle persuasion agrees to go.
Once safely on board the ambulance her gratitude for the crew and the NHS shines through, as Sarah and Mark modestly shrug off her compliments.
Five hours into the shift, and the team have already treated over 290 suspected COVID19-positive patients.
Emily and Jo's fifth call out of the day is to a COVID19-positive patient.
Whilst on scene, it turns out Covid has rippled through the family and is continuing its spread to them all.
There are now 258 patients waiting for an ambulance and the pressure on the service is building with no signs of the storm easing.
Emily and Jo are on scene with their third covid patient of the day.
As Emily tries to find a way to keep the patient out of hospital, a passerby hands the crew-mates a gift, leaving Emily to reflect on how hard times have been.
Overnight, Storm Christoph has continued to intensify, with river levels throughout the North West of England rising the service is at risk of becoming overwhelmed.
The news that there have also been a further 1820 CoronaVirus deaths in the past 24 hours sends shockwaves through the ambulance team.
Ambulance crew Kerry and Quinten are dispatched to their first patient of the night.
The patient who has had a fall at home, and as a result of the pressure on the service he has been kept waiting for an ambulance for five hours.
As the weather continues to worsen, there are now another 299 patients waiting for an ambulance.
Emily and Jo are dispatched to their first patient of the night, a woman who is distressed because she can hear ringing in her ears.
Paramedic Chris is dispatched to another elderly patient.
When he arrives he finds she has fallen out of bed. He soon manages to get the patient back on her feet and cheers her up as they share stories of Liverpool in days gone-by.
As the floods continue to worsen, roads are forced to close which causes further delays in response times.
Sarah and Mark are dispatched to a category one call for a patient in cardiac arrest but are forced to make a number of diversions along the way.
Across town, Emily and Jo are also in a race against time to get to another patient in cardiac arrest.
Despite dashing to treat the patient they aren’t able to save their life - another stark reminder for Emily and Jo of the fragility of life, and once again it throws all their work during the CoronaVirus Pandemic into sharp focus.